Store Policy

Store Policy

  •  All orders will be shipped once the payment is received. While most orders are shipped within 24 hours, please allow 2-3 days to process, prepare & handle your order.

 

  • Photos are taken up close to show you the details of the engraving. This being said, every natural rock is unique and is not guaranteed to be the same color stone or engraving color of what is pictured. Stones will be between 2.5"- 4.0" wide. Please do not hesitate to ask any additional questions about size requirements.

 

  • Your satisfaction is our first priority. We will gladly accept returns or exchanges for in-stock items if notified within 7 days of delivery and returned within 14 days. All items must be returned in original, unaltered condition. Please contact us at info@karmicstones.com prior to return. This EXCLUDES any shipping/postage costs.  Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. Our products are shipped using USPS
  • If you receive a gift and the sender is "anonymous," we are unable to return or exchange the gift. We destroy all customer information for orders that are purchased "anonymously" and cannot access or disclose sender information.

 

  • PROHIBITED USES

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

  • Thank you for taking the time to read this - Happy Shopping.  

 

 

 

 

 

Privacy policy and terms of use

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Karmic Stones' relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term 'Karmic Stones' or 'us' or 'we' refers to the owner of the website whose registered office is PO Box 1043, Melville New York United States 11747. The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

 

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

  1. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

 

  1. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

  1. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

 

COLLECTION OF PERSONAL INFORMATION

 

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

 

By giving us such information, you will need to consent by using it in the manner described in this policy.

 

You may withdraw your consent at any time by emailing us at info@karmicstones.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent. We automatically destroy personal information for gifts that were purchased "anonymously" at the same time we ship your purchase. 

 

COOKIES

 

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

 

SECURITY

 

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

 

If you have any further concerns about security, please email our Customer Service team at info@karmicstones.com.

 

 

  1. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

  1. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.