FAQs


WILL  MY  RECIPIENT  RECEIVE  MY  RECEIPT?

All receipts are sent via email, unless specifically requested otherwise. If you wish to include your receipt with your gift, please make a special note of it to us in the checkout area and we will be happy to include one for you. The recipient of the gift will know who the gift is from by the hand-written note card we'll include with your words and name... if you choose!  

CAN I SEND A GIFT ANONYMOUSLY?

Of course. The magic of the unknown can enhance the gift receiving experience. When ordering, simply fill in the "Sender's Name" portion as "secret sender," and we will be sure your name isn't included.

HOW  WILL  MY  RECIPIENT  KNOW  THE  GIFT  IS  FROM  ME?

Every inspirational stone comes with a unique keepsake card for your recipient. We hand-write your message to them (if you choose) or tastefully write who the gift is from on the keepsake card.

CAN  I  ORDER  MULTIPLE  GIFTS  TO  SEND  TO  MULTIPLE  LOCATIONS?

Yes, however you will need to place each order separately if you'd like multiple stones to be shipped individually. If you order multiple stones in one single order, they all must be sent to the same address.

HOW  LONG  WILL  MY  ORDER  TAKE  TO  GET  TO  MY  DESTINATION  AND  CAN  I  TRACK  IT?

All orders within the U.S. generally arrive between 2-5 days.

*Please note that transit times are a non-guaranteed average. We do not replace or refund missing or stolen packages.

WHAT  CAN  I  EXPECT  AFTER  I  PLACE  MY  ORDER?

Shortly after your order, you will receive a couple of emails: The first, when your order is received, and the next when your order has been shipped.

We ship orders within 1-3 business days.

DO  YOU  SHIP  INTERNATIONALLY?

Currently we ship to the United States.  If you'd like to send to a different destination than what is offered, please email us and we will do our best to accommodate you.

THE  TYPE  OF  MESSAGE  I’M  LOOKING  FOR  ISN’T  HERE.  WILL  YOU  CREATE  IT  FOR  ME?

Well, perhaps! While we don’t make up custom messages on demand, we are always looking for unique engraving ideas. If you don’t see the gift theme you are looking for, please send us an email to info@karmicstones.com and let us know. You might just find your idea in our store in the near future!

CAN  YOUR STONES ACTUALLY HELP PEOPLE ?

Many (including us) believe that stones each hold their own distinct vibrational qualities that can be used to heal, uplift, and inspire. Having a permanent engraved message set in stone is energetically powerful. It's affirmation is everlasting. Our hope and intentions are for our stones to inspire positive benefits within all those who both give, and receive a Karmic Stone.

WHAT  IF  I  AM  NOT  HAPPY  WITH  MY  ORDER?

In the event that you or your recipient are unsatisfied for any reason, please contact us at info@karmicstones.com so we can make things right.

I  RECEIVED  AN ENGRAVED STONE.  WHAT  CAN  I  DO  WITH  IT?

So many ideas, my friend! You can display it in your home: on a window sill, coffee table, fireplace, etc. Our stones look beautiful in a fountain, in your garden or at the soil line of a potted plant. We've seen many people set their stones on a night table in the bedroom. Basically, ANYPLACE that you will be able to appreciate the message and the true intention with which it was sent.

WHERE  ARE  YOU  LOCATED?

We are in Long Island, NY.