WILL MY RECIPIENT RECEIVE MY RECEIPT?
All receipts are sent via email, unless specifically requested otherwise. If you wish to include your receipt with your gift, please make a special note of it to us in the checkout area and we will be happy to include one for you. The recipient of the gift will know who the gift is from by the hand-written note card we'll include with your words and name... if you choose!
CAN I SEND A GIFT ANONYMOUSLY?
Of course. The magic of the unknown can enhance the gift receiving experience. When ordering, simply fill in the "Sender's Name" portion as "secret sender," and we will be sure your name isn't included.
HOW WILL MY RECIPIENT KNOW THE GIFT IS FROM ME?
Every inspirational stone comes with a unique keepsake card for your recipient. We hand-write your message to them (if you choose) or tastefully write who the gift is from on the keepsake card.
CAN I ORDER MULTIPLE GIFTS TO SEND TO MULTIPLE LOCATIONS?
Yes, however you will need to place each order separately if you'd like multiple stones to be shipped individually. If you order multiple stones in one single order, they all must be sent to the same address.
HOW LONG WILL MY ORDER TAKE TO GET TO MY DESTINATION AND CAN I TRACK IT?
All orders within the U.S. generally arrive between 2-5 days.
*Please note that transit times are a non-guaranteed average. We do not replace or refund missing or stolen packages.
WHAT CAN I EXPECT AFTER I PLACE MY ORDER?
Shortly after your order, you will receive a couple of emails: The first, when your order is received, and the next when your order has been shipped.
We ship orders within 1-3 business days.
DO YOU SHIP INTERNATIONALLY?
Currently we ship to the United States. If you'd like to send to a different destination than what is offered, please email us and we will do our best to accommodate you.
THE TYPE OF MESSAGE I’M LOOKING FOR ISN’T HERE. WILL YOU CREATE IT FOR ME?
Well, perhaps! While we don’t make up custom messages on demand, we are always looking for unique engraving ideas. If you don’t see the gift theme you are looking for, please send us an email to firstname.lastname@example.org and let us know. You might just find your idea in our store in the near future!
CAN YOUR STONES ACTUALLY HELP PEOPLE ?
Many (including us) believe that stones each hold their own distinct vibrational qualities that can be used to heal, uplift, and inspire. Having a permanent engraved message set in stone is energetically powerful. It's affirmation is everlasting. Our hope and intentions are for our stones to inspire positive benefits within all those who both give, and receive a Karmic Stone.
WHAT IF I AM NOT HAPPY WITH MY ORDER?
In the event that you or your recipient are unsatisfied for any reason, please contact us at email@example.com so we can make things right.
I RECEIVED AN ENGRAVED STONE. WHAT CAN I DO WITH IT?
So many ideas, my friend! You can display it in your home: on a window sill, coffee table, fireplace, etc. Our stones look beautiful in a fountain, in your garden or at the soil line of a potted plant. We've seen many people set their stones on a night table in the bedroom. Basically, ANYPLACE that you will be able to appreciate the message and the true intention with which it was sent.
WHERE ARE YOU LOCATED?
We are in Long Island, NY.